Privacy Policy

1. Introduction

Welcome to KnowThePlace ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered travel planning platform.

By using KnowThePlace, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Account Information

When you create an account on KnowThePlace, we collect minimal information necessary for account creation:

• Email address (for account authentication)
• Username (optional, for personalization)
• Password (encrypted and securely stored)

Important: We do not store personal details such as your full name, phone number, address, or payment information. Your account is designed to be minimal and privacy-focused.

2.2 Travel Planning Data

When you use our travel planning features, we may collect:

• Destination preferences and search queries
• Trip planning data (dates, budget, number of travelers, occasion type)
• Saved destinations and trip plans
• AI-generated recommendations and itineraries

This data is used solely to provide and improve our services. We do not share this information with third parties for marketing purposes.

2.3 Usage Data

We automatically collect certain information when you access our platform:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Date and time of access
• Referring website addresses

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our travel planning services
• To generate personalized AI-powered travel recommendations
• To authenticate your account and ensure security
• To analyze usage patterns and improve user experience
• To communicate with you about service updates or important notices
• To detect, prevent, and address technical issues or security threats

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure authentication mechanisms
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (e.g., cloud hosting, analytics). These providers are bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users.
• With Your Consent: When you explicitly authorize us to share your information.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Unsubscribe from marketing communications (if applicable)

To exercise these rights, please contact us at contact@knowtheplace.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: