Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using KnowThePlace ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your access to and use of KnowThePlace's AI-powered travel planning platform, including our website, mobile applications, and related services.

2. Description of Service

KnowThePlace is an AI-powered travel planning platform that provides:

  • Personalized destination recommendations
  • AI-generated travel itineraries and packing lists
  • Destination information, cultural insights, and safety guidelines
  • Budget planning and cost estimation tools
  • Travel tips and local recommendations

The Service uses artificial intelligence to generate content and recommendations. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. Always verify important information independently.

3. User Accounts

3.1 Account Creation

To access certain features of the Service, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Privacy

We respect your privacy and do not store personal details beyond what is necessary for account functionality. Your account information is minimal and privacy-focused. For more information, please review our Privacy Policy.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others, including intellectual property rights
  • Transmit any harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use automated systems (bots, scrapers) to access the Service without permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or harvest information about other users without their consent

5. AI-Generated Content

The Service uses artificial intelligence to generate travel recommendations, itineraries, and other content. You acknowledge and agree that:

  • AI-generated content is provided for informational purposes only
  • We do not guarantee the accuracy, completeness, or reliability of AI-generated content
  • You should independently verify important information, especially regarding travel safety, visas, and legal requirements
  • We are not responsible for any decisions made based on AI-generated recommendations
  • AI-generated content may be updated or changed without notice

6. Intellectual Property

The Service and its original content, features, and functionality are owned by KnowThePlace and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Remove any copyright or proprietary notices
  • Use our trademarks, logos, or brand names without permission

You retain ownership of any content you create or submit through the Service, but grant us a license to use, modify, and display such content for the purpose of providing the Service.

7. Third-Party Services and Links

The Service may contain links to third-party websites, services, or resources. We are not responsible for:

  • The availability or accuracy of third-party services
  • The content, products, or services available on third-party sites
  • Any transactions between you and third parties

Your interactions with third-party services are solely between you and the third party. We encourage you to review the terms and privacy policies of any third-party services you access.

8. Disclaimers and Limitations of Liability

8.1 Service Availability

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

8.2 Travel Information

Travel information, recommendations, and AI-generated content are provided for informational purposes only. We are not responsible for:

  • Travel arrangements, bookings, or reservations
  • Changes in travel conditions, safety, or regulations
  • Losses or damages resulting from travel decisions based on our recommendations
  • Accuracy of third-party information or services

8.3 Limitation of Liability

To the maximum extent permitted by law, KnowThePlace shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

9. Indemnification

You agree to indemnify, defend, and hold harmless KnowThePlace and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your infringement of any rights of another.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. You may also terminate your account at any time by contacting us or using account deletion features (if available).

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Gurugram, India.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: contact@knowtheplace.com

Address: Gurugram, India